“Navigate Different Intercultural Conflict Styles” focuses on conflict resolution and collaboration. This class equips all audiences with the tools to examine conflict as an opportunity to understand and unite different viewpoints and values to fuel change in the workplace. Participants will uncover their preferred conflict style and learn how unconscious bias and group dynamics impact disagreement, especially with a lens toward their current team and organization. 

Leveraging the Intercultural Conflict Style Inventory (ICS), learners will identify their preferred approach or style for communicating and resolving conflict The class discussion explores how to apply bridging techniques to identify desired outcomes, brainstorm solutions for successful resolution, and gain alignment.